This privacy statement covers the
http://www.greatoaklending.com/ web site where we exercise
the highest standards of protection. INFORMATION COLLECTION
AND USE
Information Collection
During the application process, you'll provide Great Oak
Lending Partners with: contact information (your name, address
of your property, telephone number, etc.); personal information;
and financial history (current employer, annual income, etc.)
Information Use
Great Oak Lending Partners will use the information you give
us to:
- Contact you about services you've requested
- Provide information to potential mortgage lenders
- Track generic statistical information
Great Oak Lending Partners is the sole owner of the
information collected on the
http://www.greatoaklending.com/ web site and that data isn't
shared with any parties not directly involved in providing
mortgage loans to consumers. Your information isn't sold, shared
or otherwise distributed to any party other than lending
institutions specifically involved in obtaining a mortgage loan
that meets your needs. We exercise the highest standards when it
comes to protecting your rights of financial and personal
privacy.
Third Party Intermediaries
Great Oak Lending Partners partners with third party lenders
to acquire mortgage selections that meet your specific needs.
The information you provide will be shared with these partners
in a secure and private format.
Legal Disclaimer on Sharing of Information
We make every effort to preserve your privacy but we may need
to disclose personal information when required by law wherein we
have a good-faith belief that such action is necessary to comply
with a current judicial proceeding, a court order or legal
process served on our web site.
SECURITY
Information you submit is protected both on-line and
off-line: it's collected over a secure link and stored on secure
servers.
The Encrypted 1003 utilizes secure socket layer (SSL),
frequently referred to as "Netscape" encryption. This allows
both Netscape and Microsoft Explorer browsers to communicate
with our server in a secure SSL encrypted session. It is often
used to securely transfer credit card numbers and other
sensitive information.
The Internet does not provide built-in security. This is why
our 1003 residential loan application is not e-mailed. To
increase security and privacy, we will be notified via e-mail of
your completed 1003 application and we are required to access
the completed 1003 via encryption, username, and password. The
SSL protocol delivers server authentication, data encryption,
and message integrity.
Great Oak Lending Partners protects your sensitive
information off-line as well. The information you provide is
restricted within our offices and shredded when no longer
needed. Our employees are knowledgeable about security and
privacy practices and are individually responsible for
protecting your information. Finally, the servers that store
information are located in a secure environment.
COMMUNICATION
Customer Service
Great Oak Lending Partners will communicate with our
customers to provide requested services via phone, at a
convenient time as requested by you the borrower, or within
24-48 hours.
OTHER INFORMATION
Notification of Changes to Our Privacy Policy and/or
Procedures
If we decide to change our privacy policy, we will post those
changes to this privacy statement, the homepage, and other
places we deem appropriate so our users are always aware of what
information we collect, how we use it, and under what
circumstances, if any, we disclose it. We will use information
in accordance with the privacy policy under which the
information was collected.
Contact Information
If you have any questions regarding this privacy policy,
contact us:
1-800-544-8584
info@greatoaklending.com
Fax: (443) 524-2326
by mail at Great Oak Lending Partners 6 Reservoir Circle
Suite 203 Baltimore, MD 21208
We are proud members of the Maryland Better Business Bureau.
You can view our profile with the BBB and our satisfactory
record by clicking on the BBB icon below.
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